♡ Welcome! I ship worldwide from France ♡

FAQ / SHOP POLICIES

FAQ

 WHERE DO YOU SHIP FROM?
I am shipping out all orders from France and I ship worldwide.

I am not responsible for any customs charges the buyer might have to pay upon delivery!

 WHEN IS MY ORDER GOING TO GET SHIPPED?
Usually within 3 to 7 business days. 

♡ WHEN WILL MY ORDER ARRIVE? 
France: 2 to 5 days

European Union: one week to 10 days

Rest of the world: from one week to + 2 weeks depending on the country

Delays might happen, these are estimations!

Shipping is now automatically tracked :).

 CAN I GET A REFUND ON MY ORDER?
All sales are final. However if your items are damaged, please contact me!

MY ORDER NEVER ARRIVED. WHAT SHOULD I DO?
 Once shipped, all letters are under postal services' control. At that point, I am no longer responsible for issues that may arise and cannot replace nor refund lost mail, sorry. 

However if you think your package is lost, please contact me and I will do my best to help you!

♡ IMPORTANT ♡

-All of my art is strictly prohibited from being used for blockchain related technology such as cryptocurrency or non fungible tokens (NFTs).

- All of my art is strictly prohibited from being trained into any AI related software/website.