FAQ / SHOP POLICIES

heartfraise

FAQ / SHOP POLICIES

FAQ

 WHERE DO YOU SHIP FROM?
I am shipping out all orders from France.


 WHEN IS MY ORDER GOING TO GET SHIPPED?
Usually within 3 to 5 days. 


♡ WHEN WILL MY ORDER ARRIVE?
France: 3 to 7 days

Europe: one week to 10 days

Rest of the world: approximately 2 weeks

Delays might happen!


 CAN I GET A REFUND ON MY ORDER?
I do not accept refunds. All sales are final. If your items are damaged, please contact me!

MY ORDER NEVER ARRIVED. WHAT SHOULD I DO?
 Once shipped, all letters are under postal services' control; At that point, I am no longer responsible for issues that may arise and cannot replace nor refund lost mail, sorry :(.

If you think your package is lost, please contact me and I will do my best to help you. 

♡ IMPORTANT ♡

ENG:
-All of my art is strictly prohibited from being used for blockchain related technology such as cryptocurrency or non fungible tokens (NFTs).

- All of my art is strictly prohibited from being trained into any AI related software/website.

FR:
-Il est strictement interdit d'utiliser mon art pour des technologies liées à la blockchain telles que la cryptomonnaie ou les jetons non fongibles (NFT).

-Il est strictement interdit d'utiliser mon art dans des logiciels/site webs liés à l'IA  (intelligence artificielle) pour qu'il soit répliqué.